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Ordering

Our customers have written:

"Hello Susan,
My order has arrived safely and I am very impressed with Bollyfant. Many thanks for the great service.
Kind regards
Sue" 
from VIC

"Hi Susan,
...You are amazing how quickly you respond to the E-mails,I'm impressed. Great doing business with you and hope to again in the near future
Thanks heaps
Debbie"  from NZ

"Good Afternoon Susan

I would like to thank you for such a quick service (delivered same day via customers courier service), now I can't wait to get home to get my Zebra finished and hanging on the wall. 

Once again Susan thank you so much.

Denise"  from Brisbane

Please read the following Terms & Conditions prior purchasing


PAYMENT
We accept PayPal, VISA, Mastercard, (through the web site or by telephone) and Bank Deposit.

Your order will be packaged and sent once payment has been received.

SHIPPING & HANDLING:

All mail is sent via Australia Expess Post so delivery can be traced and I am happy to combine orders to save on Postage Charges.

The web site order form will calculate the shipping cost for you but if you are not sure of the charge, please email me prior to purchasing.

Insurance/registration is optional, however I recommend that you take it (extra $4.00) as I am not able to take any responsibility for any loss or damage to the items once posted.  This provides up to $100.00 cover by Australia Post.

International shipping:  All items can be shipped internationally and postage fees are based on weight.  The ordering process will calculate the total shipping weight and cost from your order.  This can be viewed before confirming your order allowing you time to review the total order cost.  If you are unsure please inquire for shipping costs at the time of ordering.

RETURN POLICY:

Please choose carefully as all Patterns are non refundable (unless faulty due to a printing error).

Fabric :  If for any reason you are not happy with the Fabric pack please return it in its original condition within seven days, so I can issue a purchase refund.  Please email me for return instructions before sending the item back.

We aim for a 100% satisfaction and will be happy to address any concerns.


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